privacy policy

1. Introduction
The protection of your personal data is of particular importance to us. This privacy policy informs you about which personal data we collect, how we use it and what rights you have with regard to your data.

2. Responsible body
Responsible for the processing of your personal data is: Doris Klein

3. Collection and processing of personal data
We collect and process personal data only within the framework of the legal provisions. This includes in particular:

• Contact forms: name, email address, telephone number

• Newsletter registration: email address

• Website analysis: IP address, location data, browser information

• Customer accounts: name, address, payment details

Orders and contracts: name, address, payment information

4. Legal basis for processing
Your data is processed on the basis of the following legal bases:

• Consent (Art. 6 para. 1 lit. a GDPR)

• contract fulfillment (Art. 6 para. 1 lit. b GDPR)

Legitimate interest (Art. 6 para. 1 lit. f GDPR)

5. Storage and deletion of data
Your personal data will only be stored for as long as it is necessary for the respective processing purposes or as long as statutory retention periods exist.

6. Transfer of data to third parties
We only pass on your data to third parties if this is necessary, for example to:

• payment service providers

• shipping companies

• IT service providers

7. International data transfer
If data is transferred to a country outside the EU, we ensure that appropriate protective measures are taken in accordance with the GDPR (e.g. EU standard contractual clauses or certifications).

8. Your rights
You have the following rights:

• Right to information (Article 15 GDPR)

• Right to rectification (Article 16 GDPR)

• Right to erasure (Article 17 GDPR)

• Right to restriction of processing (Article 18 GDPR)

• Right to data portability (Article 20 GDPR)

• right to object (Article 21 GDPR)

9. Cookies and tracking technologies
Our website uses cookies and similar technologies to improve user experience. You can change your cookie settings at any time.

10. Data protection for US users (CCPA)
If you are a California resident, you have additional rights under the CCPA, such as the right to know what data is collected and the right to delete your data.

11. Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. The current version is always available on our website.

12. Contact
If you have any questions about data protection, please contact us at: info@doriskleincoaching.com